Privacy, and Data Policy

This Privacy Policy explains how we collect, use, and protect personal, technical, and transactional information when players access our casino and sportsbook services in Canada. The document describes the categories of data we handle, the purposes for which we process information, the security measures deployed to safeguard data, and the rights available to users who hold accounts with us. Guidance on cookies, third-party sharing, and how we maintain and update this policy is also provided. Our aim is to be transparent about data handling while complying with applicable legal and regulatory obligations.

Types of Data We Collect

Personal data collected during registration and account management includes name, date of birth, email, phone number, postal address, and government-issued identification where required for verification. Technical data comprises IP address, device identifiers, browser and operating system details, and connection metadata. Transactional data covers deposits, withdrawals, betting and gameplay history, payment method details, and support interactions.

How Information Is Used

Information is processed to provide and improve our services, complete transactions, perform KYC and anti-money-laundering checks, and handle customer support. Data analytics help detect fraud, manage risk, and monitor compliance with our terms. When permitted, anonymized or aggregated data may be used for internal reporting and service optimisation. Consent is sought where required for marketing communications, and players may opt out at any time.

Data Protection and Security

We deploy industry-standard technical and organisational measures to protect information in transit and at rest, including TLS encryption, secure credential management, role-based access controls, and regular security assessments. Access to personal data is restricted to authorised personnel who require it for legitimate duties, and staff receive training on data handling and privacy. Retention periods are based on operational needs and legal obligations, and records are securely deleted or anonymized when no longer necessary.

Cookies and Tracking Technologies

Cookies, pixel tags, and similar technologies are used to enable core functionality, remember preferences, analyse site performance, and detect abuse. Players can manage cookie preferences through their browser settings or through any consent controls presented on the site. Third-party analytics and advertising partners may place cookies in accordance with their own policies; those partners are responsible for their processing.

Your Rights

Account holders have the right to request access to personal data we hold, request correction of inaccuracies, and request deletion where retention is no longer necessary or permitted by law. Requests can be made through our account settings or support channels. Where applicable, data portability requests and objections to certain processing activities will be processed in line with legal requirements. Identity verification is required before fulfilling rights requests to protect privacy.

Data Sharing and Third Parties

Sharing is limited to service providers and partners who perform functions on our behalf, such as payment processors, identity verification services, analytics providers, and game suppliers. We require such parties to implement adequate security measures and process data only according to our instructions. Data may also be disclosed to comply with legal processes, to prevent fraud, or to respond to regulatory requests from competent authorities in Canada or Curaçao.

Policy Updates

Changes to this Privacy Policy may be made to reflect legal, regulatory, or operational requirements. Material updates will be communicated via the site or direct notifications to account holders where appropriate. Continued use of our services after notification constitutes acceptance of the updated policy, and archived versions will be retained for reference.