User Terms and Conditions
These Terms and Conditions set out the rules that apply to your use of the IvyBet platform and services. They explain the relationship between us and our users, including account responsibilities, eligibility, acceptable use, promotions, payments and how we handle disputes and updates. By registering an account or using the site you agree to follow these terms and any additional rules posted in the promotions area or account settings.
Account responsibilities
We require that you keep your account information accurate and up to date. You are responsible for maintaining the confidentiality of your login details and for all activity that occurs under your account. If you suspect unauthorised access you must notify us immediately. We may suspend or restrict accounts where we reasonably suspect fraud, bonus abuse, identity issues or breaches of these terms.
Eligibility requirements
To use our services you must meet the minimum legal age for gambling in your province or territory and provide truthful registration information. Only one account per person is permitted. We may refuse accounts or close existing accounts where a user is located in a restricted jurisdiction, or where required by applicable law. Account access is subject to verification checks including government ID and proof of address, and you must not attempt to bypass these checks.
Acceptable platform use
Use of the site must be lawful and fair. You must not use automated systems, bots, proxies, VPNs to conceal your location, or exploit technical vulnerabilities. Manipulative betting patterns, collusion, chargeback fraud and any activity intended to circumvent limits or bonuses are prohibited. We reserve the right to investigate suspicious behaviour and to withhold funds pending review.
General bonus and promotion rules
Promotions and bonuses are subject to specific terms displayed with each offer. Typical rules include eligibility criteria, minimum deposit requirements, wagering conditions and maximum bet caps while a bonus is active. Bonuses are limited to one per person, household or IP where stated and may be voided in cases of abuse. Winnings from promotional offers may be subject to wagering and withdrawal restrictions until any attached conditions are satisfied.
Deposits and withdrawals
We accept a range of payment methods suitable for Canadian players. Deposit and withdrawal options, minimums and maximums are listed in the cashier. Deposits are usually credited immediately; withdrawal processing depends on the chosen method and may require additional identity or source of funds checks before release.
Verification and limits
We will request documentation to verify identity and payment ownership before processing withdrawals or high-value transactions. You can set personal deposit limits or request temporary account blocks through your account settings or by contacting support. Internal limits may also apply for risk and responsible gambling purposes.
Dispute resolution
If you have a dispute please contact support so we can review the matter. We aim to resolve issues promptly through our internal procedures. If a satisfactory outcome is not reached, details of further escalation will be provided where applicable. All disputes are handled in accordance with these terms and any specific rules that applied to the transaction in question.
Updates to terms and conditions
We may update these terms from time to time. Material changes will be posted on the site and may be notified to account holders. Continued use of the service after changes are posted constitutes acceptance of the updated terms. For clarity, Ivy Bet account holders should review this page regularly to stay informed of any revisions.